Want a $70 cashback on your last Pawssum consult?
Award-winning Pet Insurance
Extensive coverage
No sub-limits
Transparent Pet Insurance
Australian customer care and support
No lock-in contracts, cancel anytime
How your $70 Pawssum cashback works
It’s best to understand how it works for you and your pet
Start by customising your policy
No two pets are ever the same. Instead of picking a pre-packaged plan and hoping you fall into one of the buckets, customise your Petsy Pet Insurance policy so it’s right for you and your pet.
Use the code provided at the bottom of your Pawssum email
When Pawssum sent you your invoice, there was a unique code in the email footer. Use this code when signing up for Petsy Pet Insurance to let us know you’re a Pawssum customer.
Get Your $70 Once the 30-Day Cooling Off Period Ends!
Petsy Pet Insurance has a 30-day refund guarantee. Once this period ends, we’ll contact you to arrange the transfer of the $70 to the correct account.
Easy Claims & Fast Reimbursement
Submitting a claim is simple and can be done from anywhere in Australia. Once approved, we’ll reimburse your pet’s expenses directly into your nominated bank account, quickly and hassle-free.
You’re in good paws
Award winning pet insurance!
Petsy Pet Insurance received Canstar’s Outstanding Value Pet Insurance Award for 2023 and recognised in Finder’s 2023 Pet Insurance Awards in Australia, where Petsy’s Top Cover was awarded as highly commended in the ‘Pet Insurance - Value’ and ‘Pet Insurance - Comprehensive’ categories.
With hundreds of 5-star reviews, Petsy is one of the highest-rated pet insurance providers across platforms such as ProductReview, Trust Pilot and Furbaby Pet Insurance.
Extensive coverage
Once you pass your exclusion periods and as long as the condition isn’t pre-existing, we cover all conditions specified in the policy, including hereditary and congenital ones. Plus, no breed specific exclusions, but other exclusions apply.*
*Please see the Product Disclosure Statement for more details.
No sub limits on any of your inclusions
No sub limits on your coverage, even for commonly expensive treatments like dental illness, cruciate ligament damage, IVDD, and hip dysplasia.
Australian owned and operated
Local customer care and claims support with a customer service rep who has your back.
Good for your pet. Good for the communities
We’re corporate partners to charities like the National Breast Cancer Foundation and Livin.org. We also dig championing local businesses and giving back to animal welfare.
Pet Insurance specialists
All we do is pet insurance, so you can rest easy knowing your pet insurance experience will be a walk in the park.
Ease for pet parents
Rest easy knowing that your next anxious emergency vet visit isn’t going to cost you an arm and a paw.
How Petsy Pet Insurance compares
Let’s get into the nitty gritty of how Petsy Pet Insurance compares to another provider
Typical Competitor
Pet Insurance specialist
More customisable coverage
Cooling off period
30 days
21 days
Shorter exclusion period for illness condition
14 days
21 days
Pre-existing condition assessment
Annual limit bonus for young pets
Local support team
Pay the vet direct option
Claim via phone
Multipet discount
Cover for vaccine preventable diseases if pet is up to update with vaccianations
Minimum entry age for cover
6 weeks
8 weeks
Payment reminders
What we cover
In the event of an unexpected injury or illness, the policy covers eligible vet costs for treatment. So, if your pet ate something toxic or dangerous, you will be covered for the cost of required medicine and/or surgery provided by a vet to treat your pet.
Treatment means the necessary medical care provided to Your Pet by or under the supervision of a Vet to relieve or cure an Illness or Injury.
It may include but not limited to reasonable and customary hospitalisation, surgery, x-rays, medication, diagnostic tests, nursing and other care and procedures.
Examples of accidental injuries:
Injuries due to a motor vehicle accident
Ingestion of foreign objects
Fractures
Poisoning
Bite wound or fight wound abscesses
Examples of illness:
Skin, Ear and Eye Conditions
Hip Dysplasia
Cruciate Ligament Conditions
Intervertebral Disc Disease
Cancer
What we don’t cover
Petsy Pet Insurance is designed to provide cover for the vet costs of treatment that is required to relieve or cure an unexpected illness or injury.
Pre-existing Conditions
Treatment of conditions that have occurred, have shown signs or symptoms and/or you knew about the condition (or a reasonable person in the circumstances could be expected to have known) prior to purchasing your policy or during an applicable exclusion period are considered Pre-existing Conditions, and are not covered.
Made for the unexpected
Preventative and routine items & treatments, such as general check-ups and vaccinations, things you would expect to do in order to keep your pet healthy, and elective procedures (including desexing) are not covered.
Exclusion Periods apply
An exclusion period is the amount of time during which no benefit is payable under the policy and this means you cannot claim for vet costs for treatment your pet receives in relation to an illness or injury which occurs during a exclusion period. In addition any condition that occurs, has shown signs or symptoms and/or you come to know about it during a exclusion period, will meet the definition of a Pre-existing Condition and will therefore be excluded from your cover.
Exclusion periods apply from the time your policy starts, even if you have decided to switch to Petsy Pet Insurance from another provider’s pet insurance policy, and also if you upgrade your level of cover with Petsy.
The current exclusion periods are:
- 1 day for Injury (except Specified Conditions)
- 14 days for Illness (except Specified Conditions)
- 6 months for Specified Conditions
- 6 months for Optional Behavioural Problems
- Optional Dental Illness
- 14 days for pets under 1-year-old
- 6 months for pets 1-year-old and over
As seen in
See what the experts are saying
“Our Picks of the Best Comprehensive Pet Insurance Policy”
Rated “Excellent” on Trustpilot
Winner “Outstanding Value Pet Insurance”
Rated 4.8 on Product Review
Winner Best for ValueOverall and Best for Young Pets - Pet Insurance
Rated 4.7 on Google Reviews
